Terms & Conditions – Luxuvo

By using the Luxuvo website and placing orders, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.

Acceptance of Terms

By accessing this website, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or make purchases.

Luxuvo reserves the right to update or modify these terms at any time without prior notice.

Orders

All orders are subject to availability and acceptance.

Luxuvo reserves the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.

You will be notified promptly in case of any cancellation or issue.

Payment

Payments must be completed at the time of purchase.

We accept all major payment methods listed on our website.

Prices are subject to change without prior notice.

All payments are processed securely through trusted payment gateways.

Shipping

All shipments are processed from our US warehouse for faster delivery.

Delivery times may vary based on location and carrier availability.

Luxuvo is not responsible for delays caused by customs, weather, or carrier issues.

Tracking information will be provided once your order ships.

Returns & Refunds

We accept returns within 30 days of delivery for eligible products.

Items must be unused, in original packaging, and in resalable condition.

Refunds will be processed to the original payment method within 7-10 business days after receiving the returned item.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Luxuvo.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Product names and trademarks belong to their respective owners.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law.

Luxuvo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

In no event shall our total liability exceed the amount paid for the product in question.

Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

  • Email: luxuvoshop@gmail.com
  • Website: luxuvo.shop

Frequently Asked Questions

Find answers to common questions about shopping at Luxuvo
We offer fast and reliable shipping! Most orders are processed within 1-2 business days. Standard shipping typically takes 7-15 business days, while express shipping arrives in 3-7 business days. You'll receive a tracking number once your order ships so you can follow your package every step of the way.
Your satisfaction is our priority! We offer a 30-day return policy on most items. If you're not completely happy with your purchase, simply contact our support team and we'll help you with a return or exchange. Items must be unused and in original packaging. Please note that return shipping costs may apply.
Tracking your order is easy! Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also log into your account on our website and view your order status in the 'My Orders' section. If you have any questions about your shipment, our customer service team is here to help!
We accept all major payment methods to make your shopping experience convenient and secure. You can pay using Visa, Mastercard, American Express, PayPal, and other popular payment options. All transactions are encrypted and secure, so you can shop with confidence.
Absolutely! Our friendly customer support team is here to help you with any questions or concerns. You can reach us via email, live chat, or through our contact form. We typically respond within 24 hours and are committed to providing you with the best shopping experience possible.